Terms of Use


Last updated: November 1, 2025

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you” or “user”) and HQM Media, LLC (“HQM Media,” “we,” “us,” or “our”) governing your access to and use of the HQM Media website, including any related media form, channel, or digital service (collectively, the “Site”). By accessing or using the Site, you acknowledge that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you are expressly prohibited from using the Site and must discontinue use immediately.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We may amend or update these Terms at any time at our discretion. Changes are effective upon posting the revised Terms with an updated “Last Updated” date. Your continued use of the Site following any update constitutes acceptance of those changes. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
HQM Media provides marketing, design, and software services. By using this Site, you acknowledge that HQM Media’s services and any related content are provided solely for informational and transactional purposes and do not constitute professional advice.

By using the Site, you represent and warrant that:

  • You have the legal capacity to enter into these Terms.
  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • You will not access the Site through automated or non-human means, including bots, scripts, or scraping tools.
  • You will not use the Site for any unlawful or unauthorized purpose.
  • Your use of the Site will comply with all applicable laws and regulations.
HQM Media reserves the right to deny access to the Site, suspend, or terminate any account if it determines that you have violated these Terms or any applicable law.

Unless otherwise indicated, all content on the Site, including but not limited to text, graphics, code, images, audio, video, software, databases, and website design (collectively, “Content”), and all trademarks, logos, and service marks displayed on the Site (collectively, “Marks”) are owned or licensed by HQM Media, LLC and are protected by United States and international copyright, trademark, and intellectual property laws.
The Content and Marks are provided on the Site “as is” for your personal or internal business use only. Except as expressly permitted in these Terms, you may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Content or Marks without HQM Media’s prior written consent.
Provided you meet all eligibility requirements and comply with these Terms, HQM Media grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site solely for lawful purposes consistent with its intended use.
All rights not expressly granted to you are reserved by HQM Media.
Any use of the Content or Marks not authorized by these Terms constitutes a violation of HQM Media’s intellectual property rights and may result in legal action.
Third-party trademarks, service marks, and company names that appear on the Site are the property of their respective owners and are used by HQM Media for identification or descriptive purposes only. Such use does not imply endorsement or affiliation unless expressly stated.

To access certain features or services offered on the Site, you may be required to register an account. By creating an account, you agree to:

  • Provide accurate, current, and complete information during registration.
  • Keep your login credentials confidential and secure.
  • Promptly update any information that becomes inaccurate or outdated.
You are solely responsible for all activities that occur under your account and for maintaining the confidentiality of your password. HQM Media shall not be liable for any loss or damage arising from your failure to safeguard your login credentials. HQM Media reserves the right, in its sole discretion, to suspend or terminate any account that:
  • Is associated with inaccurate or misleading information.
  • Violates these Terms or applicable laws; or
  • Is used for any fraudulent, harmful, or unauthorized purpose.
If your account is terminated, you may not register another account without HQM Media’s prior written consent.

HQM Media offers certain digital products, subscriptions, and professional services for purchase through the Site. By placing an order or subscribing, you agree to pay all applicable fees, charges, and taxes associated with your purchase in accordance with the pricing and payment terms presented at the time of transaction.
All payments are processed securely through third-party providers such as Stripe or PayPal. HQM Media does not collect or store your complete payment information. Please review our Privacy Policy for details on how payment data is handled.
All fees are stated and payable in U.S. dollars unless otherwise specified. You authorize HQM Media and its payment processors to charge your chosen payment method for the full amount due, including any applicable taxes or renewal fees. Subscriptions automatically renew at the end of each billing cycle unless canceled prior to renewal. You may manage or cancel your subscription through your account settings or by contacting us at contact@hqmmedia.com.
Except where required by law, all sales are final and non-refundable. HQM Media reserves the right to issue refunds or credits at its sole discretion.
HQM Media may modify its pricing, product offerings, or billing practices at any time. Any change will apply prospectively and will not affect prior charges or payments.

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • For any unlawful or prohibited purpose, including violating any applicable federal, state, local, or international law or regulation.
  • To engage in unauthorized commercial activities, including advertising, marketing, solicitation, or resale of HQM Media’s services without prior written consent.
  • To upload, post, transmit, or distribute any material that is harmful, offensive, defamatory, obscene, fraudulent, infringing, or otherwise objectionable.
  • To attempt to interfere with or disrupt the operation, security, or functionality of the Site or HQM Media’s servers, networks, or systems.
  • To use any automated means, such as bots, crawlers, or scrapers, to access or collect data from the Site without HQM Media’s express written authorization.
  • To impersonate HQM Media, its employees, other users, or any other person or entity.
  • To introduce viruses, malware, Trojan horses, or other harmful code intended to damage or interfere with the Site or any connected systems.
  • To gain or attempt to gain unauthorized access to any account, system, or data not intended for your use.
  • In any way that interferes with its proper operation imposes an unreasonable load on HQM Media’s infrastructure or harms the experience of other users.
HQM Media reserves the right, but not the obligation, to monitor the Site for compliance with these Terms, to investigate any suspected violation, and to take any lawful action deemed appropriate. This may include suspending or terminating user accounts, restricting access, removing or disabling content, or reporting unlawful conduct to relevant authorities.

By submitting questions, comments, suggestions, ideas, feedback, or other information regarding the Site or HQM Media’s services (collectively, “Submissions”), you acknowledge and agree that:

  • Submissions are non-confidential and become the exclusive property of HQM Media upon receipt.
  • HQM Media shall own all rights, including intellectual property rights, to such Submissions, and may use, reproduce, modify, distribute, display, or otherwise exploit them for any lawful purpose without acknowledgment or compensation to you.
  • You hereby waive any moral rights in such Submissions and warrant that the materials are original to you or that you have the right to submit them.
  • You agree that HQM Media shall not be liable for any alleged or actual infringement or misappropriation resulting from its use of your Submissions.

HQM Media reserves the right, in its sole discretion and without notice or liability, to deny access to or use of the Site (including blocking certain IP addresses), suspend or terminate user accounts, or remove any content for any reason, including but not limited to violations of these Terms, applicable law, or misuse of the Site.
Upon termination, your right to access and use the Site will immediately cease. If HQM Media terminates or suspends your account, you may not register or create a new account under your name or any alias without HQM Media’s prior written consent.
HQM Media reserves the right to pursue all available legal remedies, including civil, criminal, or injunctive relief, in the event of a violation of these Terms.

The Site may contain links to, or integrate with, third-party websites, tools, or services that are not owned or controlled by HQM Media. These may include payment processors (such as Stripe or PayPal), analytics providers (such as Google Analytics), or hosting and communication platforms.
HQM Media does not control, endorse, or assume responsibility for the content, accuracy, security, privacy practices, or policies of any third-party service. Your use of such services is governed by the applicable terms and privacy policies of those third parties.
HQM Media is not liable for any loss or damage that may arise from your use of third-party websites or integrations. You acknowledge and agree that your interactions with any third-party services are solely between you and the respective third party.
For information about how HQM Media shares or interacts with third-party providers, please refer to our Privacy Policy.

Your use of the Site is also governed by HQM Media’s Privacy Policy, which explains how we collect, use, store, and disclose personal and technical information. By using the Site, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and use of your information as described therein.
HQM Media may collect limited technical and usage data, such as device information, browser type, IP address, and interactions with the Site, to improve performance, analyze usage, and enhance user experience.
We use commercially reasonable measures to safeguard your information but cannot guarantee absolute security. You agree that HQM Media will not be held liable for any unauthorized access, disclosure, or use of your data arising from circumstances beyond our reasonable control.
For more details about your rights and our data protection practices, please review the Privacy Policy.

HQM Media respects the intellectual property rights of others and requires that users of the Site comply with applicable copyright laws. In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable laws, HQM Media will respond to valid notices of alleged copyright infringement.
If you believe that content available on the Site infringes your copyright, you may submit a written notice containing the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the allegedly infringing material and information reasonably sufficient to permit HQM Media to locate it on the Site.
  • Your contact information, including name, address, telephone number, and email address.
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Please send DMCA notices to:
HQM Media, LLC
Attn: Legal Department
119 W. Gregory Blvd. #8511
Kansas City, MO 64114
Email: contact@hqmmedia.com
Upon receipt of a valid DMCA notice, HQM Media will take appropriate action, which may include removing or disabling access to the allegedly infringing material and/or terminating user accounts of repeat infringers.

HQM Media provides marketing, design, software, and consulting services intended to assist clients in achieving their business goals. However, you acknowledge and agree that HQM Media does not guarantee any particular results, performance, or outcomes arising from the use of its services, products, or recommendations.
Any examples of past success, case studies, or performance metrics presented on the Site are provided for informational purposes only and do not constitute promises or assurances of similar results.
You understand that many factors beyond HQM Media’s control — including market conditions, customer behavior, or implementation of recommendations — may affect business outcomes. Accordingly, HQM Media disclaims any liability for your reliance on projections, advice, or performance representations contained on the Site.

The Site and all content, materials, products, and services available through it are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
To the fullest extent permitted by law, HQM Media disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
HQM Media does not guarantee that:

  • The Site or its content will be accurate, complete, current, reliable, or error-free.
  • The Site will be uninterrupted or secure, or that any defects will be corrected; or
  • The Site or its servers are free of viruses or harmful components.
You acknowledge that your use of the Site and reliance on its content are at your own risk. HQM Media is not responsible for any loss or damage caused by hacking, tampering, unauthorized access, interruption, or other technical failures.
HQM Media does not warrant, endorse, guarantee, or assume responsibility for any product or service offered by a third party through the Site or linked websites. You should use your best judgment and exercise caution where appropriate.

To the fullest extent permitted by law, HQM Media, its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of, or inability to use, the Site, its content, or any services obtained through it.
This limitation applies to, without limitation:

  • Loss of profits, revenue, data, or goodwill.
  • Business interruption.
  • Computer failure or malfunction; or
  • Any other commercial damage or losses, even if HQM Media has been advised of the possibility of such damage.
In no event shall HQM Media’s total liability to you for any claim arising out of or relating to these Terms or your use of the Site exceed the greater of:
  1. the total amount paid by you to HQM Media in the twelve (12) months preceding the claim, or
  2. one hundred U.S. dollars (US $100).
Certain jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages. In such jurisdictions, HQM Media’s liability shall be limited to the maximum extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless HQM Media, its affiliates, and their respective officers, directors, employees, agents, contractors, and representatives from and against any and all claims, demands, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

  1. Your use of or access to the Site or any services offered by HQM Media.
  2. Your violation of these Terms or any applicable law or regulation.
  3. Your infringement of any intellectual property or other rights of a third party; or
  4. Any content or material submitted or transmitted by you through the Site.
HQM Media reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification under this section. You agree to cooperate with HQM Media’s defense of any such claims.
You agree not to settle any claim without HQM Media’s prior written consent. HQM Media will make reasonable efforts to notify you of any claim, action, or proceeding upon becoming aware of it.

These Terms and any dispute, claim, or controversy arising out of or relating to them or your use of the Site shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles.

Binding Arbitration.
Any dispute or claim arising out of or relating to these Terms or your use of the Site (each, a “Dispute”) that cannot be resolved informally shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where applicable, the AAA Consumer Rules. The arbitration will take place in Jackson County, Missouri, and will be governed by the Federal Arbitration Act.
The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration, including issues relating to the interpretation, scope, enforceability, or formation of these Terms. The arbitrator’s award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Restrictions.
The parties agree that arbitration shall be conducted on an individual basis only. To the fullest extent permitted by law:

  • No arbitration shall be joined with any other proceeding.
  • There is no right or authority for any dispute to be arbitrated on a class or representative basis; and
  • No arbitration shall include claims brought on behalf of the general public.

Exceptions to Arbitration.
HQM Media may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or other proprietary rights. Additionally, either party may bring qualifying claims in small claims court.

Venue.
If for any reason a dispute proceeds in court rather than arbitration, the dispute shall be brought exclusively in the state or federal courts located in Jackson County, Missouri. You consent to personal jurisdiction and waive any objection to venue in such courts.
The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act (UCITA) shall not apply to these Terms.

HQM Media reserves the right to modify, suspend, or discontinue the Site, any content, or any services offered through the Site at any time, with or without notice. HQM Media has no obligation to update any information or content on the Site.
HQM Media does not guarantee that the Site or any part of it will be available at all times or free from interruptions, errors, or delays. Periodic maintenance, system upgrades, or technical issues may result in temporary unavailability.
You agree that HQM Media shall not be liable to you or to any third party for any loss, damage, or inconvenience arising from your inability to access or use the Site during any downtime, suspension, or discontinuance. Nothing in these Terms shall be construed to obligate HQM Media to maintain, support, or provide any updates, corrections, or enhancements to the Site.
HQM Media reserves the right to correct any typographical errors, inaccuracies, or omissions, and to update or change information on the Site at any time without prior notice.

These Terms, together with HQM Media’s Privacy Policy and any additional agreements or notices incorporated by reference, constitute the entire agreement between you and HQM Media regarding your use of the Site and supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
HQM Media’s failure to enforce any right or provision in these Terms shall not be deemed a waiver of such right or provision. You may not assign or transfer your rights or obligations under these Terms without HQM Media’s prior written consent. HQM Media may assign its rights and obligations at any time without notice.
These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns. No agency, partnership, joint venture, or employment relationship is created between you and HQM Media because of these Terms or your use of the Site.
These Terms are to be interpreted according to their plain meaning and not against HQM Media as the drafting party. You hereby waive any defenses based on the electronic form of these Terms and the lack of a physical signature to execute them.

To resolve a complaint regarding the Site or to receive further information regarding use of the site, please contact us at:
HQM Media, LLC
119 W. Gregory Blvd. #8511
Kansas City, MO 64114
United States

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