Privacy Policy

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter in to or fulfil a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:

• To send administrative information to you. We may use your personal information to send you products, services and new feature information and/or information about changes to our terms, conditions, and policies.
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
• To post testimonials. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at dataprotection@hqmmedia.com and be sure to include your name, testimonial location, and contact information.
• Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites.
• To protect our Sites. We may use your information as part of our efforts to Keep our Sites safe and secure (for example, for fraud monitoring and prevention).
• To enable user-to-user communications. We may use your information to enable user-to-user communications with each user’s consent.
• To enforce our terms, conditions and policies.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.

In Short: All payments are processed through PCI-DSS–compliant vendors.

HQM Media does not collect or store full credit card details. Payments are securely processed by trusted third-party providers such as Stripe and/or PayPal, which adhere to the Payment Card Industry Data Security Standard (PCI-DSS). These processors manage encryption, tokenization, and fraud prevention directly.
You can review their privacy policies for more information:

• Stripe Privacy Policy
• PayPal Privacy Policy

In Short: Yes. We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and deliver personalized content.

Cookies help us understand how you interact with our site, remember preferences, and improve performance. We categorize cookies as follows:

• Essential cookies: Required for website functionality (e.g., session management, security).
• Performance cookies: Used for analytics to understand traffic patterns and usage.
• Functional cookies: Enable personalization such as saved preferences.
• Advertising cookies: Allow us and our partners to serve relevant ads.

We do not use location-based services or Google Maps APIs at this time. If this changes, we will update this policy accordingly.

In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

The Sites may contain advertisements from third parties that are not affiliated with us, and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to, or from, the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.

In Short: We keep your information only as long as necessary for the purposes described in this privacy policy, in accordance with applicable laws and best practices.

We retain personal data based on the type of information and purpose for which it was collected:

• Account information: Retained for as long as your account remains active and up to 12 months after account deletion to resolve disputes or comply with legal obligations.
• Payment and transaction records: Retained for up to 7 years to comply with tax, accounting, and audit requirements.
• Marketing data: Retained for up to 24 months after your last interaction unless you withdraw consent earlier.
• Analytics and website activity logs: Retained for up to 12 months for security, performance, and optimization purposes.
• Backup and archival data: Retained securely and isolated from active systems until overwritten or securely deleted per our data retention schedule.

In Short: We use a combination of organizational, technical, and physical safeguards to protect your personal information.

We implement industry-standard security measures designed to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption: We use TLS (Transport Layer Security) to encrypt data in transit and secure server-side encryption for stored information.
• Access control: Only authorized personnel with a business need can access personal data, and all staff are trained in data protection practices.
• Data minimization: We limit the personal data we collect and retain only what’s needed for the purposes stated.
• Vendor security: Third-party vendors and processors must maintain security practices consistent with industry standards, including PCI-DSS and ISO 27001 where applicable.
• Incident response: We maintain a breach response plan and will notify affected individuals and regulators, where required by law, of any data breaches.

In Short: We do not knowingly collect data from, or market to, children under 18 years of age.

We do not knowingly solicit data from, or market to, children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at dataprotection@hqmmedia.com.

In Short: You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

• Account Information. If you would like to review or change the information in your account or terminate your account, you can: Log into your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
• Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest-based advertising by advertisers on our Sites visit http://www.aboutads.info/choices/.
• Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list - however, we will still need to send you service- related emails that are necessary for the administration and use of your account. To opt-out, you may access your account settings and update preferences.

If you access our site from outside the United States, please note that your information may be transferred to and processed in the U.S. and other jurisdictions where data protection laws may differ from those in your country.
When we transfer personal data from the European Economic Area (EEA) or the United Kingdom, we rely on Standard Contractual Clauses (SCCs) or other legally approved mechanisms to ensure your data receives equivalent protection.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or selling you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

In Short: California residents have enhanced privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

If you reside in California, you have the right to:

• Access the personal information we have collected about you.
• Correct inaccurate personal information.
• Delete your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your personal data (HQM Media does not sell data).
• Limit the use of sensitive personal information (HQM Media does not collect sensitive data such as financial account numbers, health, or biometric data).
• Non-discrimination: You will not be discriminated against for exercising your rights.

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this policy, you may email us at dataprotection@hqmmedia.com or by post to:
HQM Media, LLC
119 W. Gregory Blvd. #8511
Kansas City, MO 64114
United States